Returns

14 Day Returns:

• Valid from the day of purchase.
• On all unworn, undamaged items in their original packaging.
• Excludes earrings for hygiene reasons, all sale and customised items.
• Please note the cost of return is to be paid for by the customer.
• Do not send back any items unless instructed to do so, please contact the customer team.

Faulty Items:

• We sincerely apologise for any faults experienced, please get in touch with our team and we will be happy to help you.

Exchanges:

• At this moment in time we cannot offer exchanges.

Cancellation:

• All sales are final and can not be cancelled once placed.

Receiving Refund:

• Once a return is received and inspected we will notify you via email and process your refund.
• We aim to refund to your original payment method In a timely manner, however due to the current global situation this may take longer than normal.
• Shipping costs are not refundable.

 

If you have any queries please do not hesitate to get in contact.